Page 166 - IMDR JOURNAL 2023-24

IMDR’s Journal of Management Development & Research 2023-24

right jobs. With technological advancements, AI has permeated various facets of daily life, including HR
practices. D.S. Rawat highlights AI's widespread implementation across sectors. Jonathan Kestenbaum

acknowledges initial apprehension among HR professionals but emphasizes AI's role in eliminating mundane
tasks and enhancing problem-solving capabilities. Dr. A.P.J. Abdul Kalam's quote underscores the resilience

required in the growth process. The ultimate goal of recruitment, as Rao posits, is to find the right candidate

at the right time, with effectiveness hinging on diverse recruitment methods. Forbes.com's article on "The rise
of Facebook recruitment" illustrates how platforms like Facebook facilitate a better match between candidates

and companies, citing examples like Earls utilizing Facebook for conveying company culture and policies. .
(Geetha R and Bhanu Sree Reddy D, 2018).

The evolution of performance management from a traditional, supervisor-centric model to an AI integrated
approach marks a significant transformation. Historically, standards and key performance indicators were set

by supervisors, utilizing work sampling techniques and single-rater appraisals tied to rewards. The

contemporary process involves continuous employee engagement, from initial agreements to final reviews,
encompassing role definition, expectations, and personal development plans. With a 70% increase in AI

adoption for business tasks over the last five years, the integration of AI in performance management
automates data-related activities and facilitates personalized feedback through continuous monitoring. This

paradigm shift is poised to revolutionize performance management, contingent on organizational adaptability

and managers embracing the full potential of AI features, as individuals' perceptions of AI-generated feedback
play a critical role in its successful integration (Hanna Riecken, 2022).

Human Resource professionals play a critical role in ensuring that employees possess the requisite skills and
experience to meet both individual and organizational goals. Emphasizing learning and development, HR

aims to navigate changes, monitor skills application, maintain learner engagement, foster soft skills, cultivate

leadership qualities, impart conflict management skills, and facilitate upskilling and reskilling. A well-
established training facility is indispensable for organizations aspiring to foster a proficient and technically

adept workforce. Staying informed about the latest industry trends is imperative for employees, and HR
departments can now leverage AI-based tools for training and personnel evaluation. AI facilitates the

identification of skill gaps, enabling the creation of tailored training plans aligned with individual needs.

Customized learning paths based on skills and interests can be generated using AI, particularly beneficial for
large organizations aligning employee skills and interests with project requirements. This technology also

aids in analyzing training metrics to pinpoint employees requiring additional training and specifying the
training necessary for each individual. Effective AI tools and implementation contribute to enhanced learning

speed, fostering both personal and professional growth, ultimately leading to heightened productivity. AI-
based training programs ensure timely delivery of relevant information, meeting the diverse requirements of

every employee..(Eniola Sanyaolu, Rebecca Atsaboghena, 2022).