Page 168 - IMDR JOURNAL 2023-24

IMDR’s Journal of Management Development & Research 2023-24

GE exemplify the adoption of AI in HR, recognizing its potential to enhance efficiency, reduce biases, and
revolutionize various HR functions. (Geetha R and Bhanu Sree Reddy D,2018).

Artificial Intelligence (AI) is extensively utilized by Human Resources (HR) professionals in eight significant
ways. Firstly, AI tools are employed for screening candidates, engaging with them through features like chat

boxes, and gathering essential information. Secondly, AI addresses the issue of candidate responsiveness by

automating the application process, maintaining ongoing communication through emails or messaging
systems. Thirdly, it enables re-engagement by assessing candidates' interest levels even after a job opening is

closed, keeping a record of potential candidates for future positions. AI plays a crucial role post-offer
acceptance, managing the period of uncertainty before a candidate joins by ensuring continued engagement.

Furthermore, in the realm of new hire on boarding, AI supports the process by providing information about
policies, procedures, and organizational culture, streamlining formalities and offering relevant resources. In

terms of career development, AI contributes by motivating employees through tailored training programs and

personalized coaching aligned with organizational needs. Moreover, AI aids in employee relations, efficiently
handling queries through chat boxes and virtual conversations on various topics. Lastly, AI enhances

traditional scheduling tasks by automating processes such as booking meetings or interview halls, saving time
and reducing administrative burdens. This multifaceted role of AI in HR showcases its diverse applications

throughout the employee lifecycle.(Geetha R and Bhanu Sree Reddy D,2018) .

Role of AI in Training and Development -

The cornerstone of a successful business is providing new hires with orientation, training, and assistance

throughout their early employment. Training is essential for both new hires and current staff members. It
makes it possible to integrate new hires into the team, settle them in, and assist them get used to their new

routines and roles. A training module powered by artificial intelligence makes sure that the courses are
developed for the individual needs of the staff. AI-enabled solutions for creating employee learning and

development opportunities will also contribute to increased job satisfaction among staff members. Creating
career development programs based on employee needs reduces absenteeism and increases productivity. AI

has made it possible to emphasize experiential learning, which has led to a concentration on design and critical

thinking. One new kind of learning and development methods made possible by AI is the creation of unique
employee maps for each employee. A platform for employee training programs that incorporates artificial

intelligence (Al) offers improved career and professional development, more automation, and customisation.
Training modules with artificial intelligence (AI) capabilities are made to offer the widest range of resources,

policies, procedures, and protocols to solve their issues and offer immediate solutions. Senior staff members

can be relieved when new hires use the AI-powered automated database system to get their questions
answered. Because of the ongoing disruption caused by digital technology, Artificial Intelligence (AI) could