Page 169 - IMDR JOURNAL 2023-24
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IMDR’s Journal of Management Development & Research 2023-24

         potentially help employees’ reskill and upskill. This will serve a two way benefit. For organizations, benefits
         include  enduring  workforce.  For  employees  the  benefits  include  career  and  professional  development.

         (Akanksha Saxena, 2020)

         Ensuring the advancement and development of an employee's career inside an organization is essential to

         achieving several kinds of organizational objectives. For starters, HR staff and departments are accountable

         for making sure employees attend yearly security compliance and company-specific module training. Aside
         from compliance with  mandatory training, one way to develop staff members is by offering educational

         opportunities that qualify them for internal hiring positions and retention rewards. (Alex Megan Votto, Rohit
         Valecha, Peyman Najafirad, H. Raghav Rao, 2021)


          Role of AI in Employee Engagement-
         Artificial  intelligence  (AI)  can  enhance  employee  engagement  and  recognition  programs  by  providing

         customized experiences. Systems powered by artificial intelligence (AI) may evaluate employee data such as

         job preferences, performance metrics, and feedback to offer customized recommendations and interventions.
         AI  may  suggest  pertinent  options  for  learning  and  growth  based  on  employees'  skill  gaps  and  career

         aspirations. It might give employees personalized feedback and instantly acknowledge their achievements.
         Such  customized  approaches  may  significantly  raise  worker  satisfaction  and  engagement.  Solutions  for

         sentiment analysis driven by AI may evaluate employee sentiment and identify issues or unhappy spots within
         the organization. HR professionals can use this information to promote a positive work environment, open

         communication, and cooperation. Additionally, Al-powered sentiment analysis tools can evaluate employee

         sentiment and identify issues or regions of dissatisfaction within the organization. a wholesome environment
         at work. HR professionals can utilize this information to promote cooperation, open communication, and all

         three.

         Employers need to strike a balance between protecting employee privacy and utilizing AI to boost retention

         rates, especially when the technology offers valuable insights. Ethical and privacy concerns are brought up

         by tracking employees and collecting their data  for predictive analytics  and targeted actions.  Businesses
         should be transparent about the data they collect, how they intend to use it, and the security precautions they

         take to ensure employee privacy. Clear communication and authorization mechanisms should be devised to
         ensure that employees are comfortable with AI-powered retention marketing and informed of how their data

         is handled. Businesses should also employ ethical AI techniques including data anonymization, secure data

         storage, and compliance with data protection regulations. The use of AI for employee retention should be
         guided by ethical considerations including the right to privacy and data security in order to maintain trust and

         uphold moral standards within the company. And last, AI may prove to be a useful instrument for raising
         employee retention. Predictive analytics can help organizations proactively identify flight hazards so they can
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