Page 178 - IMDR JOURNAL 2023-24

IMDR’s Journal of Management Development & Research 2023-24

 A 2020 meta-analysis by the University of California, Berkeley indicated that emotionally savvy
leadership can boost employee engagement and productivity by 20% and 12%, respectively.

 A 2021 Hay Group study indicated that teams with strong emotional intelligence have 50% fewer
disputes and 67% better collaboration.

 According to a 2018 study by the Centre for Creative Leadership, firms with emotionally aware leaders
see 58% reduced turnover rates.

 A 2019 study by the University of Michigan discovered that teams with strong emotional intelligence

are 20% more inventive.

 Stronger employer brand and reputation: A 2022 study by Glassdoor found that companies with high

Glassdoor ratings for emotional intelligence have 10% lower turnover.

However, challenges remain:

 Developing effective measurement tools for emotional intelligence

 Providing training and support in a way that is accessible and impactful.

 Integrating emotional intelligence into existing HR processes and systems

Despite these challenges, the trend towards integrating emotional intelligence into HR practices is undeniable.
As organizations strive to create positive and productive workplaces in a rapidly changing environment,

emotional intelligence is becoming a key differentiator and a strategic investment in their human capital.

Significance of the Study:

Significance and Relevance of Studying the Interplay between Emotional Intelligence and Psychological

Contracts for a Human-Centric Workplace. This study holds immense significance for both individual
employees and organizations seeking to cultivate a human-centric work environment. By delving into the

interplay between emotional intelligence (EI) and psychological contracts, it sheds light on critical factors that

contribute to employee well-being, engagement, and ultimately, organizational success.

Significance for Employees:

 Enhanced Understanding of their Work Experience: This study can empower employees to better
understand the dynamics shaping their work experience. By recognizing the influence of EI and

psychological contracts, they can identify areas for personal development and advocate for changes
that create a more fulfilling work environment.

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