Page 191 - IMDR JOURNAL 2023-24

IMDR’s Journal of Management Development & Research 2023-24

Individuals with high self-awareness and strong intrinsic motivation are better equipped to forge authentic
psychological contracts that align with their values and aspirations. This alignment fosters ownership,

commitment, and engagement, propelling productivity forward.

When psychological contracts are violated, the dance doesn't stop. Here, emotional intelligence skills like

empathy, relationship building, and effective communication become crucial. They equip employees to

navigate challenges with understanding, empathizing with organizational constraints while assertively voicing
concerns and seeking collaborative solutions.

This relationship is cyclical. As employees hone their EI skills, self-awareness deepens, empathy flourishes,
and communication becomes more effective. This strengthens the foundation of trust and investment between

them and the organization, creating a positive and supportive environment that fuels further EI development.

For HR professionals, integrating EI development into talent management strategies is key. By incorporating

EI assessments and training into hiring and performance evaluations, organizations can identify and nurture

individuals with the skills that foster strong psychological contracts.

Equipping managers with EI competencies is equally vital. By fostering transparent communication and

constructive conflict resolution, managers become conductors of the dance, ensuring harmony. This
investment yields a symphony of benefits: a more motivated, engaged, and ultimately, retained workforce.

The research doesn't merely provide a snapshot. It invites further exploration. Quantitative studies could

solidify the interconnectedness of EI and psychological contracts. Delving into moderating factors like
leadership style and organizational culture could shed light on the conditions influencing the relationship's

strength. Finally, longitudinal studies tracking the interplay between EI fluctuations and contract fulfilment
could unveil the causal mechanisms at play.

In conclusion, the research reveals the captivating interplay between EI and psychological contracts,
highlighting the critical role of emotional intelligence in building and maintaining strong relationships within

organizations. By understanding and nurturing this dynamic, organizations can unlock their full potential and

create a thriving environment where employees and the organization waltz hand-in-hand towards shared
success. This exploration serves as a valuable springboard for further research and practical applications,

paving the way for a future where emotional intelligence becomes a cornerstone of effective HR practices and

organizational excellence.

References

 Yazbek, P. (2009). The Relationship between Emotional Intelligence and the Psychological Contract:
An Exploratory Case Study.

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