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IMDR’s Journal of Management Development & Research 2023-24

complex processes, promoting efficiency, and creating a more structured work environment.

The implementation of various technologies in HR functions, such as hiring, talent
acquisition, learning and development, compensation and benefits, has led to improved

productivity, employee engagement, and organizational success.

Various technologies, such as artificial intelligence, cloud computing, virtual and augmented

reality, block chain, data analytics, wearable tech, mobile applications, and social media,
have helped HR professionals improve efficiency, streamline processes, and enhance

decision-making within their organizations. Additionally, the adoption of emerging
technologies will continue to shape the future of HR, making it more dynamic and responsive

to the ever-changing demands of the global workforce. Some of the key technologies
benefitting HR include:

Artificial Intelligence – Helps analyze labor markets, match job candidate skills, and identify

competencies.

Cloud Computing – Facilitates remote work, improves collaboration, and lowers costs.
Virtual and Augmented Reality – Supports immersive learning experiences and interviews.

Block chain – Offers secure and transparent background checking and data storage.
Data Analytics – Provides actionable insights into employee performance, engagement, and

retention.

Social media – Connects HR departments with potential candidates and keeps employees
engaged.As technology continues to evolve, HR professionals will adapt to integrate

emerging technologies into their organizations, ultimately leading to a more dynamic and
responsive workforce

References

Soonthodu, Sachin & Shetty, Susheela. (2021). Innovative Technology and Human Resource
Management. 10.4018/978-1-7998-4787-8.ch016.

Majumder, Soumi & Mondal, Atreyee. (2021). Are chatbots really useful for human resource

management? International Journal of Speech Technology. 24. 10.1007/s10772-021-09834-y

Kambur, Emine & Yildirim, Tulay. (2022). From traditional to smart human resources

management. International Journal of Manpower. 44. 10.1108/IJM-10-2021-0622.

https://www.techtarget.com/searchhrsoftware/feature/Benefits-and-challenges-of-using-
chatbots-in-HR

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