Page 73 - Appreciating Organization's Biggest Assets

Employee compensation and benefits and its
challenges in the e-commerce sector

Hrutuja Kharade

Commentary :
1) The case study aims to determine the various elements of
compensation and benefits offered to employees and its challenges in
the e-commerce industry.
2) The research methodology used for this case study is descriptive
research accomplished by analyzing secondary data collected from
the employee compensation and benefits prevailing in five different
e-commerce organizations viz., Amazon, eBay, Flipkart, MakeMyTrip,
and Zomato.
3) As the industry is agile and competitive, employee compensation
and benefits are expected to be more innovative, transparent, and
flexible to attract, satisfy and retain the finest employees.
4) In addition, it has become crucial to consistently reward
and recognize hard work while also raising workplace morale in non-
financial ways.

Introduction

Human resources have a division
called Compensation and Benefits
(C&B) that deals with paying
employees and offering benefits.
It involves figuring out how much
an employee should be paid as well
as what perks should be provided.
C&B also covers the management
of employee benefit plans, which
includes informing staff members

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