Page 151 - IMDR JOURNAL 2023-24

IMDR’s Journal of Management Development & Research 2023-24

5.2.5 Scope of Cloud Computing in Indian Technical Education
The paper conducted a literature review on cloud computing and IT models to gain a better understanding of

the state-of-the-art technology in the context of technical education in India. The study aimed to explore the
adoption of cloud computing in technical educational institutions in India and identify the future scope of

cloud computing in these organizations. The paper also discussed the trend of outsourcing and subcontracting
in cloud computing, which has led to larger portions of technology systems being moved outside the control

and responsibility of companies.

The study highlighted the popularity of software as a service (SaaS) in cloud computing, with 48.4% of
organizations using this model. However, the use of platform as a service (PaaS) and infrastructure as a service

(IaaS) was relatively low, with only 17.7% of organizations using each model. The motivation behind the study
was to propose a viable cloud computing model suitable for the needs of technical educational institutes in the

Indian scenario.

3. Research Objectives

 Assess user satisfaction with the overall performance and functionality of educational ERP solutions.
 Identify specific challenges faced by users while utilizing the software.

 Evaluate the user-friendliness of the interface and potential for customization.

 Understand the responsiveness and helpfulness of the support team.

 Examine user willingness to recommend the software to others.
 Investigate the impact of the educational ERP solution on organizational efficiency and productivity.

 Determine the level of data security and privacy provided by the software.

 Explore the compatibility of the software with different devices and operating systems.
 Analyse the cost-effectiveness of the software and its return on investment.

 Investigate the level of training and support provided to users for effective utilization of the software.

 Identify potential areas for improvement and suggest recommendations for enhancing the effectiveness
of the educational ERP solution.

4. Research Methodology

A. Survey and Interviews:

Targeted participants: We employed a multi-pronged approach distributing the survey questionnaire and
conducting interviews with various stakeholders within educational institutions:

 Educators (Teachers, Instructors)

 Administrators (Departmental heads)